Request Support
Having a hard time and need someone to listen you?
Call our confidential peer-run HEART Line at 617-902-0102
Our line is open on Tuesdays and Thursdays from 10 am to 4 pm. Please note that at this time, we are only able to offer over the phone support.
If someone is not available to take your call, please be sure to leave a voicemail any day of the week and we will return your call at our earliest convenience.
Below is a list of support hotlines that share similar values to HEART that may also be of assistance.
Resources
BlackLine®:
1 (800) 604-5841
“BlackLine® provides a space for peer support, counseling, witnessing and affirming the lived experiences to folks who are most impacted by systematic oppression with an LGBTQ+ Black Femme Lens. Call BlackLine® prioritizes BIPOC (Black, Indigenous and People of Color). By us for us.”
More information here: https://www.callblackline.com/
Wildflower Alliance:
888.407.4515
Our peer support line is answered by a trained peer supporter who has their own first-hand experience with psychiatric diagnosis, trauma, addiction, and/or other interrupting challenges. This line does not collect personal information, perform assessment, or call crisis or the police. By phone every day: 7pm to 9pm Monday through Thursday; 7pm-10pm Friday through Sunday.
More information here: https://wildfloweralliance.org/peer-support-line/
Trans Lifeline:
877-565-8860
“Trans Lifeline’s Hotline is a peer support service run by trans people, for trans and questioning callers. Our operators are located all over the U.S. and Canada, and are all trans-identified. If you are in crisis or just need someone to talk to, even if it’s just about whether or not you’re trans, please call us. We will do our best to support you and provide you with resources.”
More information here: https://www.translifeline.org/hotline
The Network/La Red Hotline:
617-742-4911 (voice) • 800-832-1901 (Toll-Free)
“The Network/La Red’s 24-hour hotline provides confidential emotional support, information, referrals, safety planning, and crisis intervention for lesbian, gay, bisexual, queer and/or transgender (LGBQ/T) folks, as well as folks in SM/kink and polyamorous communities who are being abused or have been abused by a partner. We also offer information and support to friends, family, or co-workers on the issue of domestic violence in LGBQ/T communities. All hotline staff are trained in domestic violence, peer counseling, crisis intervention, and safety planning. You don’t have to leave or want to leave your relationship to get support.”
More information here: http://tnlr.org/en/24-hour-hotline/
Kiva Peer Support Line:
508-688-5898
“Available Monday through Friday from 8:00 pm to 12:00 midnight, our dedicated team of trained Certified Peer Specialists are here to listen and support you through life’s challenges. Whether you’re feeling overwhelmed or just need someone to talk to, they are ready to provide a safe space for you to express yourself. Our team of Certified Peer Specialists are people with real life experience who can relate to what you’re going through, offering authentic empathy and understanding without judgment. You’re not alone on your journey – we are here to walk alongside you.”
More information here: https://kivacenters.org/peer-line/